Rivergate Pediatrics is monitoring the current outbreak of the new virus on a daily basis. We will continue to follow the standard infection-transmission precautions for healthcare facilities with enhancements recommended by the Tennessee Department of Health in order to decrease possible exposure for our patients and staff.
SCREENING OF ALL PATIENTS AND PARENTS
All patients and parents/caregivers will need to be screened before or as they enter the office. This is best done over the phone at the time the appointment is scheduled or calling from your car when you arrive for your appointment. Please remain in your car until you are called to come into the office.
WALK-IN CLINIC SUSPENDED
Our walk-in clinic will be suspended until further notice due to the Coronavirus pandemic. Patients can still call for appointments. We are closed Sunday until further notice.
NON-PATIENT VISITORS LIMITED
We are asking that no more than one healthy person accompany our patients into the office. Two healthy parents/persons are allowed for newborn through 2 month checkups.
WE ARE SEEING ALL WELL CHECKUPS
During the pandemic we are doing our best to keep our families safe by separating well and sick patients. For your safety we are seeing well-checkups and sick patients at separate times. This will allow us to limit exposure by using designated rooms and provide cleaning of shared spaces. Our waiting room is currently closed. We are asking families to call from their car to check-in and wait in the car until a nurse calls you to the front door. It is important to stay up-to-date on regularly scheduled vaccines to keep your child protected from vaccine-preventable diseases.
TESTING FOR COVID-19
We are NOT currently doing testing in our office due to the significant delay in getting results back from our lab. Call the office if your child has possible symptoms of COVID-19 or they have been exposed to a confirmed case or a person waiting for COVID test results. We can refer you for testing if appropriate. Check back here for updates on testing.
We currently offer telemedicine for selected visit types. This service is different from nurse triage and is billable. (Insurance coverage may vary)
The Tennessee Department of Health has a public information number 877-857-2945 and a website https://www.tn.gov/health/cedep/ncov.html
Metro Public Health Department officials has launched a COVID-19 telephone hotline with nurses and other public health professionals available to answer questions, provide the latest information about COVID-19, and assist Davidson County residents with the assessment process. The number is 615-862-7777, from 7 a.m. to 7 p.m. There website for latest updates is https://www.nashville.gov/Health-Department.aspx
The following CDC links may also be helpful